Terms and Conditions
These terms will govern any orders placed with LanternsAndMore.com (also referred to as LanternsandMore) and its affiliates; therefore we encourage you to read these terms prior to placing your order. By submitting an order to LanternsAndMore.com, you (also referred to below as the customer) are hereby agreeing to all the terms and conditions as set forth below. This agreement is in lieu of a verbal or written consent, and will be binding by both the customer and/or their representative(s) as soon the as the product is purchased.
LanternsAndMore.com provides wedding and party products such as paper lanterns, sky lanterns, paper straws, paper cups and more. LanternsAndMore.com strives to deliver high quality products and exceptional service at competitive prices. While we are committed to meet your every need and expectation, we wish to inform you of certain limitations that are inherent within in this business: for instance, colors between two items of the same or different sizes may not always match. This is due in part to color production processes and the slow change in color of products over time. Also, sky lanterns may not always immediately light, which is why we highly recommend you read our blog on lighting sky lanterns before using them.
REPEAT ORDERS OR RE-ORDERS
A repeat order (or "re-order") may not bear the exact color as in the "original" order. This is due to colors changing and fading over time. Also, prices are subject to change between reorder.
WEBSITE IMAGES AND CONTENT
Most website images are animated and made to resemble the product. Variations between image and product will happen. Exact match of website images and product is not guaranteed.
All images and content are the exclusive property of LanternsandMore.com. Any attempt to copy or steal our images or content without our explicit consent will be construed as infringement of our intellectual property.
All discounts apply only to the cost of goods and the products themselves - referred to as the subtotal - and do not apply to shipping charges unless expressly stated otherwise in the promotion.
Our products are made and shipped to the US and Canada. Our preferred shipping carriers are Fed Ex as well as USPS. Please note that sometimes our products are shipped to our customers via UPS, DHL, or even private carrier if the address given cannot be delivered by one of our preferred shippers.
All shipping is business days. All flat rate shipping prices and free shipping are exclusively for continental US and exclude other states and territories.
LanternsandMore will not be held responsible in the event the customer is not available for delivery and/or if the customer refuses delivery. If a substantially large order requires inside delivery or a residential delivery please specify that information when placing the order. You must have a physical address, as UPS does not ship to P.O. boxes.
When you place a rush production order but then opt for "normal" or "ground" shipping method, please be advised that the delivery date will only be "estimated" and not guaranteed, as shipping companies do not offer guarantees for ground shipping.
SPAM FILTERS - FIREWALLS
We will not be held responsible for failure of any email communication to you either due to incorrectly spelled email addresses, non-working email address or spam filters that prohibit our emails from reaching you. Check your spam or deleted folders to ensure that these important emails are not blocked due to firewalls or spam filters on your computer.
When placing an online order, if you press 'SUBMIT' more than once your order might be duplicated. Once you inform us of any such duplicate charges, we will promptly credit the amount back to you if the order has not proceeded to production. By placing an order online the customer is giving LanternsandMore.com the permission to charge the credit card they provide. When a phone order is approved via the automated email system the customer also gives LanternsandMore.com the permission to charge the credit card. By agreeing to this policy the customer cannot charge back the amount of the order to avoid payment.
LIMITATION OF LIABILITY AND LEGAL RECOURSE
LanternsandMore is not liable, directly or indirectly, for any damages caused by our products. To ensure your safety and of those around you, we strongly encourage that all disclaimers, blogs on our website, and directions be read carefully before using our product. If your state or county does not allow the use of Sky Lanterns, do not purchase or use them. The states and counties that have banned the use of sky lanterns is available on Google. If you live in dry areas that are prone to fires, do not purchase or use sky lanterns.
If you believe a matter requires adjudication by a third party, including and not limited to State and Federal Courts, mediation or arbitration; the venue for such occurrence will be in Harris County Texas. All parties involved will be governed exclusively by Texas Law.
This Agreement shall be construed as if both you (customer) and LanternsandMore jointly wrote all terms set forth herein.